2021 by Flaky C.
First-class materials, their wonderful designs, reasonable prices and their polite and attentive workers
Dec 2019 by Liz M.
Amazing service and craftmanship. Leon L is reliable, great communication and delivery of the product. This has been a second experience - first countertop and second - topper for an old sewing machine. Excellent recommendations in re to stone choice and color, great prices Thank you again ! Will highly recommend to friends and family
Oct 17, 2016 by Philomel P.
Swan tiles and cabinets installed my quartz kitchen countertop. They are efficient and professional. I dealt with Louis, I have to say he is the best, he picked out the color and also gave me a few designer tips. I would recommend Swan tiles and cabinets. I personally give them five (5) stars. Love my countertop.
I'm surprised at all the negative reviews. My experience was totally a positive one. I dealt with Leon via e-mail and he was extremely responsive before, during and after my countertop installation. I noticed a small chip on the countertop right by my Farmhouse sink and when I called Leon to tell him about it, he had two guys in my house within the hour to repair the issue and guaranteed me that if they could not fix the problem he would replace the entire Quartz slab. Leon was professional, attentive and responsive to my needs as a client. I would highly recommend Swan Tiles for your kitchen needs.
Swan has one of the better selections of tiles in the area and open on the weekends. It seems like a complete crap shoot depending on the salesperson you work with. I had a great experience with Kingsley. He was extremely knowledgeable and helpful... especially for someone who needs a bit of guidance. The materials came in on schedule and had to order some supplemental supplies and the process went smoothly.
I am a Manhattan based designer and have worked with Swan on multiple projects. Projects have included custom and semi-custom cabinetry as well as granite and Caesarstone countertops. All projects to date, have worked very well. If an issue did arise Swan mangers quickly remedied the situation. As a design professional it is important to have a competent professional vendor.
Even after reading the other review we decided to go ahead and went to Swan to redo our basement floor and living room floor with tile and hardwood. One of my friends had her bathroom remodeled in NJ and recommended us to check them out. She was happy with the results. So even though we were a bit hesitant about choosing them after reading the other review on Yelp, we decided to visit the store anyways and see for ourself. After we spoke to the salespeople...they had the best selection and prices especially compared to what we saw in Philly. I'm glad we decided to use them. Our floors look great! They had a good selection, reasonable prices, and the salespeople were knowledgable. I can speak some Chinese, but my husband doesn't..and although their English isn't perfect they knew what they were talking about. I would consider using them for other home remodeling projects.